FAQ

Designer, high-end, and niche labels are the inspiration for many of the perfumes we offer here at Qui Qia.

In certain cases, our items are almost 95% of a similar scent to the originals.

Yes. An Extrait de Parfum is the highest concentration in perfumery, for example. To avoid oil staining on clothing, it must be applied directly to the skin or approximately 25-30cm away from your clothes.

All our products are Extrait De Parfum and concentrated fragrance oils.

All of our Extrait De Parfum sprays have an oil concentrate content ranging from 20% to 40%.

Our products last at least 6+ hours.

Unfortunately, we can only ship to addresses in the United Kingdom at the moment.

Yes. To do so, please pick the scent for which you would want to be alerted when it is refilled and click "Notify me when this product is restocked." Select your chosen size and input your email address in the dialogue box.

Our company is headquartered in London, United Kingdom.

Our EDP products are made in the United Kingdom.

We strive to ship orders within 1 - 2 business days. During peak periods, this handling time can increase to 3 - 4 business days. Orders made before 9 am Monday through Friday will be processed within the specified handling time above. Orders received on a Friday (after 9 am), Saturday, or Sunday will be processed the following Monday (excluding bank holidays).

You should receive your package within 2-3 business days (excluding bank holidays). This may be one day longer in the Highlands and Islands.

IT IS ADVISED TO USE A TRACKED SERVICE

Unfortunately, not at the moment.

Unfortunately, from the time you place your purchase and get your delivery, no cancellations or revisions may be performed; this includes address changes and adding/removing things from your order. After receiving your purchase and wanting to return it for a refund, please refer to our Returns Policy.

Unfortunately, not. There is a limit of one discount coupon per purchase.

It is recommended to keep perfumes away from direct heat or light and avoid subjecting them to drastic changes in temperature.

It's a normal phenomena called nose fatigue, this is where the nose desensitises itself when it gets used to a familiar scent. Even though you can't smell it, others around you still can, so you can go easy on reapplying the scent.

It would be our please to assist you in finding your signature scent. Just click on the whatsapp icon on the bottom right fo the page to get in touch with a member of our team.